
We have Bankcard, MasterCard, Visa, American Express and Diners Club card facilities.Please note that there is a 3% surcharge on American Express and Diners cards. Payment can also be made by direct deposit, please advise by telephone or email if you prefer this option.
ALL DEPOSITS are non-refundable. Under no circumstances will the deposit be returned. Other payments are also non refundable UNLESS we are able to rebook the apartment for your dates. If we succeed in rebooking the apartment, a refund less fees will be paid accordingly.
Sunset Suites will not be held responsible for cancellations of ANY REASON therefore we highly recommend that you have adequate travel insurance in place.
Here is a site that might be helpful to you:
http://www.travelersmed.com/ - This site offers international travellers a quick and easy way to compare a variety of medical travel insurance plans from different international insurance companies and then enables you to buy insurance online.
*Please note that Sunset Suites is not affiliated with this site or company and therefore use of this site is at your own discretion.
Whilst we appreciate that you will take care of our apartments, we ask that you provide a credit card number as security against any accidental damage or losses.The loss of key or remote control attracts the following charges:
Accidental damage will be charged accordingly and at our own discretion.
Check in is at 2.00 p.m. and checkout is at 10.00 a.m. promptly. We will endeavour to arrange an early check in for guests arriving from interstate or overseas, however please remember that the previous guests have not checked out until 10.00 am and the apartments must be thoroughly cleaned.
Servicing
A complimentary weekly service is provided for all bookings longer than seven days. Additional service costs will vary depending on the size of apartment.
Airport Transfer
Please ask if you wish us to arrange airport transfer with a private chauffeur service.
Parties
We understand that you may wish to entertain friends and family whilst you are staying in the apartments but we would appreciate it if you would discuss with us any arrangements you may wish to make for larger gatherings.In any case we ask that you respect the neighbours.
There are telephone facilities in each apartment enabling you to receive calls and make a minimum number of local calls.For calls to mobiles, National and International calls, you must use a phone card or an International calling card. Each apartment is also equipped with complimentary high-speed broadband Internet connection (and wireless in some). This is for incoming and outgoing emails only and must not be used for downloading files.
Sunset Suites has a very strict NO SMOKING policy. If there is any evidence of smoking in any of our apartments there will be an automatic direct debit of $200.00 into your credit card.
"Great accommodation! The walk to South Beach in the morning is a must for dog lovers! Thanks Anne & Geoff." - Robyn Wheeler and Andrae Foenander